SHIPPING POLICY

Shipping Policy – DEHYDE

Last Updated: [2025]

Thank you for shopping with Dehyde. This Shipping Policy outlines how we process, dispatch, and deliver your orders.

1. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders are not processed on Sundays or public holidays.
  • In case of delays due to high order volume or stock issues, customers will be notified.

2. Shipping & Delivery Time

Delivery time depends on your location and the courier partner. Generally:

  • Standard Delivery: 3–7 business days
  • Remote areas may take slightly longer.

Once shipped, you will receive a confirmation message with tracking details (if available).

3. Shipping Charges

  • Shipping charges (if any) will be displayed at checkout before payment.
  • Promotional free-shipping offers may apply on selected orders.

4. Order Tracking

  • Tracking details will be sent via WhatsApp or SMS when the courier updates the shipment.
  • Tracking availability depends on the courier service used.

5. Address & Delivery Issues

Customers are responsible for:

  • Providing the correct shipping address
  • Ensuring someone is available to receive the package

We are not liable for delayed or failed deliveries due to:

  • Incorrect address
  • Unreachable phone number
  • Customer unavailability
  • Courier operational delays

If the package returns to us due to incorrect address or failed delivery, the customer may need to pay re-shipping charges.

6. Damaged or Open Packages

If you receive a damaged, tampered, or open package:

  • Do NOT accept the delivery
  • Take photos and videos of the package
  • Contact us immediately through any method below

7. International Shipping

Currently, international shipping is not available.
We ship only within India (if this changes later, we can update the policy).

8. Contact Us

For any order or delivery-related questions, contact:

9. Changes to This Shipping Policy

We may update this Shipping Policy at any time. Updates will be posted with a new “Last Updated” date.

Shopping Cart

Start typing and press enter to search